Reefer plugs and reefer cut-off
Reefer FCL is the core flow here. Plug allocation, temperature setting, ventilation and pre-trip inspection are confirmed at booking, and the reefer gate-in window is normally the tightest deadline on the shipment.
FCL export from Itajaí and Navegantes: two banks of the Itajaí-Açu river that work as one container complex, with Portonave on the Navegantes bank. It is Santa Catarina's reefer gateway for frozen poultry and pork, and it also moves wood, furniture, textiles and machinery.
The complex sits inside one of the densest industrial regions in southern Brazil, which is why reefer cargo and manufactured goods leave through the same gates.
We check the quote against the real shipment: commodity, HS code, weight per container, equipment, Incoterm and local charge split. For reefer cargo, temperature, ventilation and pre-trip inspection are part of the scope from the start.
We place the booking on the service and the bank of the river that fit the cargo, confirm equipment and plug allocation, and return the confirmation naming the terminal the truck has to report to.
Documentation, VGM and gate-in cut-offs are tracked separately, and reefer gate-in is usually the tightest of the three. A berthing window that moves can move all of them, so they are reconfirmed rather than copied from the first booking note.
Invoice, packing list, draft bill of lading and VGM are checked with the certificates the cargo requires: health certificate and plant approval for animal protein, halal certification where the destination requires it, phytosanitary and ISPM 15 for wood and wooden packaging.
Gate-in, loading, sailing confirmation and B/L release are reported with the next action named, including changes to the berthing window when they happen.

Reefer FCL is the core flow here. Plug allocation, temperature setting, ventilation and pre-trip inspection are confirmed at booking, and the reefer gate-in window is normally the tightest deadline on the shipment.
Access is through the Itajaí-Açu river channel, which depends on maintenance dredging. Draft restrictions and berthing windows are a normal planning factor here and can move a gate-in date, so they are reconfirmed close to the sailing.
Itajaí and Navegantes are separate terminals with separate gates. The booking says which one applies and the trucking plan follows it. Terminal availability on the Itajaí public side has changed with concession transitions in recent years, so it is confirmed at booking rather than assumed.
Free time comes from the carrier and the contract, and reefer terms often differ from dry terms. We confirm what the specific booking grants before the container leaves the plant.
Itapoá and São Francisco do Sul are close enough to be genuine alternatives when a service, a cut-off or an equipment type does not work in the complex. Comparing them is part of the quote, not a fallback after a problem.
Several long-haul routings from the complex include a relay. Where that happens, the hub and the connection window are stated in the quote so the destination side can plan with the real number.
Service patterns change with carrier alliances and seasons, so this list stays qualitative on purpose. Transit time and routing are confirmed on the quote, for the sailing you are actually booking. Transit time, frequency and equipment depend on the quoted option: check the route, connections, estimated dates and confirmation date in the proposal.
Check transshipment ports, connections and total transit time to destination.
Validate destination-country and cargo requirements before booking.
Compare the arrival port, connections and onward transport at destination.
Compare the port of entry and final delivery as well as ocean freight.
Confirm the destination port, connections and frequency of the quoted option.
Check frequency, equipment and any connections on international regional services.
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Open the freight forwarder pageThey are two municipalities on opposite banks of the same river channel, with separate terminals and separate gates, but the market treats them as one container complex. Portonave is on the Navegantes bank. The booking always names the terminal that applies.
Yes. Frozen poultry, pork and seafood are the main flows. Reefer bookings need plug allocation, temperature setting, pre-trip inspection and a tighter gate-in window confirmed before the cargo leaves the plant.
It is a real planning factor. The access is a river channel that depends on maintenance dredging, so draft restrictions and berthing windows can shift a schedule. Sync Port confirms the window close to the sailing instead of relying on the first booking note.
It depends on supplier location, the service you need, equipment availability and the cut-off you can realistically meet. All of them are within reach of the same industrial base, so Sync Port compares them on total cost and total transit rather than defaulting to one.
That is set by the destination, not by the carrier. In practice it means a health certificate, an approved exporting plant for that market, and halal certification for several Middle East and North Africa destinations. These are confirmed before production is allocated to the shipment.
Send origin, destination, commodity, container type and quantity, cargo ready date and Incoterm. If the cargo is reefer, add the temperature setting. We come back with a scoped FCL quote. A person answers by the next business day at the latest.